How it works
If you can no longer travel due to the death or illness of yourself, an accompanying passenger or immediate family member, please contact Hopper support at least 24 hours before departure.
If you're flying with one of the low cost carriers listed here, you'll need to contact the airline directly.
Good to know
- In order to make a change to your booking or request a refund with the airline, you will need to provide official documentation (e.g. Official doctor's certificate or death certificate).
- Refunds and waived fees are at the discretion of the airline.