How can we help?

How do I reach customer support about my booking?

Have a question about an existing Hopper booking? Need to change or cancel your flight?

Chat Us

If you have already booked a flight with Hopper, you can chat with a live agent now! Head over to the Trips tab in your Hopper app, tap the booking that you have a question about, scroll down and tap Contact Support, then select Live Chat, and you'll be connected with the next available agent — voilà! 

Email Us

You can email us at bookings@hopper.com for prompt assistance.

Call Us

You can also reach our customer support team by phone. Please have your Hopper confirmation code handy so that we can assist you.

1-855-500-3548
Toll free from the United States and Canada

1-617-500-2078

All other countries. Long distance charges will apply. **Please make sure to first dial your country's international access code (IAC).

Contact Us from the app

If you have already booked a flight with Hopper, you can choose your preferred method to contact us right from the app! Head over to the Trips tab in your Hopper app, tap the booking that you have a question about, scroll down and tap Contact Support, then select Live Chat, Call Us, or Email Us -- you'll be connected to your preferred channel from there. 

Our customer support team is available from 7 a.m. to 12 a.m. EST seven days a week.