How can we help?

How do I reach customer support about my booking?

Have a question about an existing Hopper booking? Need to change or cancel your flight? Please have your Hopper confirmation code handy so that we may assist you.

Chat Us

If you have already booked a flight with Hopper, you can chat with a live agent now! Head over to the Trips tab in your Hopper app, tap the booking that you have a question about, scroll down and tap Chat with Us, and you'll be connected with the next available agent — voilà! If a chat agent is unavailable, you'll be redirected to Call Us or Email Us and you can choose your next preferred channel from there.

Email Us

You can email us at for prompt assistance.

Call Us

You can also reach Hopper Support by phone. 

1-855-500-3548 - Toll free from the United States and Canada

+33 1 70 77 25 13 - Local calling from EU (France). Long distance charges may apply.

1-617-500-2078 - From all other countries. Long distance charges may apply. **Please make sure to first dial your country's international access code (IAC).


Hopper Support is available by email and phone 24/7, and by chat 10 a.m to 6 p.m. Eastern Time seven days a week.