How can we help?

How do I reach customer support about my booking?

Have a question about an already existing booking? Need to change or cancel your flight?

You can email us at for prompt assistance.

Additionally, you can reach our customer support team by phone. Please have your Hopper confirmation code handy so that we can assist you.

United States and Canada

Australia, Austria, Belgium, Finland, France, Germany, Ireland, Israel, Japan, Korea, Malaysia, Netherlands, New Zealand, Norway, Singapore, Sweden, Switzerland, Taiwan, United Kingdom

All other countries. Long distance charges will apply. Please make sure to first dial your country's international access code.

Our customer support team is available from 7 a.m. to 12 a.m. EST Monday through Friday, 9 a.m. to 12 a.m. EST Saturday, and 12 p.m. to 12 a.m. EST on Sunday and holidays.