👉 Submit a request to our support team here
We care about giving you the best support possible! This means our support staff works hard to give each request a thorough answer and that it might take a few days to hear back from us. But no worries! We always prioritize the urgency of your request.
Good to know before contacting Support:
- You can often manage your booking directly with the airline you're flying with.
- If you are submitting a request for a name correction please be sure to attach a copy of your travel ID (e.g. Passport) to the request.
- If you are submitting a change or cancellation request due to illness or death in the family, please attach an official doctor's certificate or death certificate in order for us to contact the airline.
- If you are flying with a low cost carrier, you'll need to contact them directly to manage your booking
Have an existing booking?
You can contact us directly by tapping on your booking, then tapping on "Contact Support" (see below).
You can also reach out to us at email@example.com
Our bunnies are always happy to help!