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Help! There was an error while checking out

Uh oh! Sounds like there was an error while the bunny was running during checkout. This is rare but can happen if your phone suddenly loses service or if Hopper has an unexpected failure. 

Don't worry — we can still find your booking status!

  1. First, check your email. Hopper immediately sends a confirmation email when a booking has been completed. 
  2. If you haven't received a confirmation email, it's possible that your booking wasn't completed or is still processing. In that case, please tap the button below to get in touch with the Hopper Support team. We'll check on your booking status for you right away. 

Email Hopper Support