First check the "Trips" tab to verify if your trip was confirmed. If you see this and got an email confirmation, it means your booking went through!
Not seeing it? That means it didn't go through.
Bookings are sometimes unable to be completed due to payment being declined or airline availability. If you'd like to know more information about why your booking didn't go through, feel free to contact us.
You may want to take a look at the following articles: